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Frequently Asked Questions
Visit our product page, add the item to your cart, and complete your purchase by confirming your delivery address and payment method
To monitor the delivery status of your order, please utilise the Track Order feature located within the order details page. Additionally, you can expect to receive email updates with tracking information as your order advances through the process.
Sample product availability varies by the specific product. To check for sample availability, please refer to our product details page. We take pride in ensuring top-notch product quality, and in the unlikely event of any damage, we are committed to offering hassle-free exchanges
To create an account, visit our signup page and effortlessly enter your phone number, personal information, and business/shop details.
We offer a diverse range of payment options for your convenience, such as cash on delivery, credit/debit cards (Visa, MasterCard, American Express), PayPal, UPI, Net Banking, and occasionally other online payment methods like Google Pay
Cancellation is possible until your order is confirmed. However, if your order has been confirmed and you decide to cancel it, please promptly contact our customer support. We will exert every effort to assist you, taking into consideration the present status of your order.
All products currently available are non-refundable. However, if you receive a damaged or incorrect item, you may request an exchange within 7 days from the date of order receipt, provided the products remain in unused condition. For comprehensive instructions, please refer to our Returns & Exchanges page.
We apologise for any inconvenience. To initiate an exchange, kindly visit the order details page and promptly submit your request along with relevant details and a photo of the damaged/incorrect item. Upon validation, we will promptly arrange for a replacement.
For any assistance, you can easily reach our customer support team by visiting the “Contact Us” page on our website. We strive to respond to inquiries within 24-48 hours
